MY ADDRESS NUMBER PRIVACY POLICY

PERSONAL INFORMATION COLLECTED

When you visit the site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the site, we collect information about the individual web pages or products you visit, the web sites or search terms that brought you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

COOKIES

Here is a list of the cookies we use. We've listed them here so you can choose whether or not to allow them.

_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, referring page, etc.).

_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.

cart, unique identifier, persists for 2 weeks, stores shopping cart information.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, used to determine whether the current visitor has access.

For a more detailed list of cookies, please go to the bottom of this page.

Log files" track site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).

Web beacons", "tags" and "pixels" are electronic files that record information about how you browse the site.

In addition, when you make or attempt to make a purchase through the site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers, redacted), e-mail address and telephone number. This automatically collected information is referred to as "Order Information".

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Generally, we use the Order Information we collect to process any order placed through the site (including processing your payment information, arranging shipment of your order and providing you with invoices and/or order confirmations). In addition, we use Order Information to:

• Communicate with you
• Evaluate potential fraud or risk ;
• And where it corresponds to the preferences you have communicated to us, to provide you with information or advertisements about our products or services.

We use the Device Information (in particular your IP address) that we collect to evaluate potential fraud or risk and, more generally, to improve and optimize our site (for example, by generating analyses of how our customers browse and interact with the site, and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who assist us in using it for the purposes described above. For example, we use Shopify to host our online store - to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. 

We also use Google Analytics to better understand how our customers use the site - to learn more about how Google uses your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We also use other foreign-based third-party service providers, including but not limited to Google Ads, Google Cloud, and Facebook, as well as various applications on our online store that may process information outside of Canada. These transfers are made in accordance with applicable data protection laws.

DATA SECURITY

We take the security of your data very seriously. Here are some of the measures we have put in place to protect your personal information:

Use of secure transmission protocols such as HTTPS.

Implementation of physical and electronic security measures to protect stored data.

Staff training in information security best practices.

Regular review of security practices and updating in line with new threats and technologies.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites that may be of interest to you. Please note, however, that once you use these links to leave our website, we have no control over the new website you visit. As a result, we are not responsible for the protection and privacy of any information you provide while visiting these other sites, which are not governed by this privacy policy. We recommend that you exercise vigilance and consult the privacy policy applicable to the websites in question.

CHANGES

We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons. Changes to this policy will be posted on our website. Please check this page regularly for any updates. Changes will take effect as soon as they are published on the website.

DATA PROTECTION OFFICER

If you have any questions about the protection of your personal data or if you have a request concerning your data, you can contact our Assistant Director, Marjolaine Audet-Robert, at 450-330-1044 ext. 202, by e-mail at marjolaine@myaddressnumber.com or by mail at the following address:

585 Robitaille road, Shefford, QC ,Canada, J2M 1X2

CONSENT

Consent is obtained via a consent banner on your first visit to our site. You can change your consent at any time by clicking on the cookie icon at the bottom of the site. Consent is valid for 365 days, after which it will be requested again.

USERS' RIGHTS

You can request a copy of, modify or delete your personal data by accessing the Manage your personal data page. Please note that your data can only be deleted 6 months after your last purchase. We store transaction information for a period of 10 years. Please note that if you delete your personal data, it will be impossible for us to trace your order history and it will be difficult to honor your warranty. It is therefore important to keep a copy of your invoice.

INTERNATIONAL DATA TRANSFERS

We use service providers based outside Canada and your data may be transferred outside Canada, including but not limited to the United States and other countries where our third-party service providers operate.